Conditions of Sale

The following Conditions of Sale govern the offer and sale together with the Returns Policy and Privacy Policy of products on knotsnroses.com. Products offered on knotsnroses.com are sold by Justyna Angermaier (the “Vendor”), with registered office in Germany, Nähterstr.38, 70327 Stuttgart.

1. How to place an order

1.1 To place an order for the purchase of one or more products on knotsnroses.com, you must fill out the online order form and send it electronically to the Vendor, following the relevant instructions.

1.2 The order form contains a summary of these Conditions of Sale and the Returns Policy, information on the main characteristics of each product ordered and the corresponding unit price (including all applicable fees and taxes), the type of payment methods that you may use in order to purchase each product, shipping terms for the purchased product, shipping and delivery costs and the Conditions for returning purchased products.

1.3 The order shall be deemed to have been submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

1.4 Before submitting your order form for the purchase of products, you will be asked to carefully read the Returns Policy.

1.5 The order form will be filed in our database for the time required to process your order and as provided by law.

1.6 After your order form has been submitted, the Vendor will process your order.

1.7 The Vendor may refuse to process purchases if there are no sufficient guarantees of solvency, when orders are incomplete or incorrect, or the products are no longer available. In the above cases, we will inform you by e-mail that the order has not been placed and that the Vendor has not carried out your purchase order specifying the reasons thereof.

1.8 By submitting an order form online, you unconditionally accept and undertake to observe the provisions of these Conditions of Sale. Should you not agree with certain provisions of these Conditions of Sale, please do not submit your order form for the purchase of products on knotsnroses.com.

1.9 By submitting an order form, you agree and accept these Conditions of Sale as well as further conditions contained on knotsnroses.com, even through links, including the Conditions of use and Privacy Policy of knotsnroses.com.

1.10 Upon submission of an order form, the Vendor will send you a purchase order receipt by email in between 24h, containing a summary of the information related to the order form (Conditions of Sale, the products’ main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

2. Guarantees and product price indication

2.1 knotsnroses.com only offers products bearing the “KNOTS’N’ROSES” brand. These products are designed and manufactured by Justyna Angermaier (the “Artist”).

2.2 The main characteristics of products are shown on knotsnroses.com on each product page. Images and colors of products offered for sale on knotsnroses.com may not exactly correspond to the real products, due to limitations of the photographic processes, the Internet browser or the monitor used.

2.3 Prices are subject to change. Check the final price of sale before sending the relevant order form.

3. Payment

3.1 Payment of the product prices and the relative costs for shipping and delivery must be made by using one of the procedures indicated on the order form.

3.2 If you pay with credit card, your financial information (for example, the credit/debit card number or the expiry date) will be sent to an external payment service provider (PSP) who, via a certified encrypted protocol, guarantees the security of the transaction. Your financial information will never be used by the Vendor except for performing the procedure relevant to your purchase.

4. Shipping and delivery

You will find information on shipping and delivery by reading the Shipping section. Please read these section carefully. The information provided forms an integral part of these Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

5. Returns and refund

You will find information on how we handle returns and refunds by reading the Refund Policy. Please read this section carefully. The information provided forms an integral part of these Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

6. Privacy

You will find information on how we process your personal data by reading the Privacy Policy.

7. Amendments and updates

The Conditions of Sale may be amended from time to time due to new laws and regulations or for other reasons. The new Terms and Conditions shall be effective as of the date of publication on knotsnroses.com.

8. Information on the company

Knots n’ Roses is a brand of
Justyna Angermaier
Nähterstr. 38
70327 Stuttgart
(Legal form: Sole trader)